If you use Sky Go Extra on your Xbox One, you might have come across error code 1204. This is a common error that is cropping up for Sky Go Extra customers using the service on game consoles, including Xbox One and PlayStation.

Sky Go Extra is an additional Sky service that allows you to download and stream content on multiple devices, including game consoles. The service also allows you to access Sky TV on up to three screens at the same time, making it a popular choice for families.

Unfortunately, Sky Go Extra Xbox One error code 1204 is preventing Sky users from streaming Sky TV directly to their game consoles. Naturally, this is a frustrating problem, particularly if you have been able to access the service in the past.

Read on to find out how to fix Sky Go Extra Xbox One error code 1204 and access your TV streaming service again.

Sky Go Extra on Xbox One: Fix Error Code 1204

If you’re a Sky Go Extra customer and have an active subscription to the service, you might have an issue with your login credentials.

A common fix for this issue is to log out of your Sky Account on your Xbox One. Next, log back in using your email address rather than your Sky I.D. You will need to use the email address associated with your Sky account.

Once you have logged back in, the Sky Go Extra service should work on your Xbox One.

Sky Go Extra takes Sky Go a few steps further: Stream live and catch up TV from your Sky package on your phone, tablet, laptop, Xbox and PlayStation; Watch on up to three screens at the same time, including your main TV; Download great entertainment in the UK or ROI via Wi-Fi to watch anywhere. The Sky from TV app is available to download now for Xbox One users in the UK. READ: Sky Go Extra subscription now half-price: Get 12 months of offline viewing for £2.50 a month Writing by Luke. Xbox One owners are encouraged to download the app from the Xbox Store and upgrade to Sky Go Extra for a two month free trial, which becomes £5 a month once the trial ends.

Check your Subscription to Sky Go Extra

Between March 2020 and May 2020, Sky rolled out the Sky Go Extra service free to all customers.

How To Get Sky Go Extra On Xbox One

Since this offer expired, many customers are now unable to access the service. To continue using Sky Go Extra, you will need to add the package to your current Sky package.

To check whether you are already subscribed to Sky Go Extra, visit the Sky website and login to your account.

Next, go to ‘My Account’ and then ‘Offers’. If you have Sky Go Extra, the service will be listed here.

If the service isn’t listed, you will need to activate the subscription.

Subscribe to Sky Go Extra to Access Sky on Xbox One

If you have been a Sky TV customer for a while, you might be eligible for Sky Go Extra via your VIP rewards.

To check this, download the MySky app and log in to your Sky customer account.

In the app, navigate to the VIP rewards section. Here, you can see if Sky Go Extra is listed as a reward for you to claim. If so, click on the reward, and follow the instructions to claim your free subscription to the service.

You are also eligible for Sky Go Extra at no additional cost if you’re a Sky Multiscreen customer. To activate this promotion, you will need to go to the MySky app and go to ‘Offers’.

If you’re not eligible, you can subscribe to Sky Go Extra through your account for an extra £5 per month.

Hopefully, you have managed to solve your Sky Go Extra error code, and are back to streaming Sky TV through your Xbox One.

Don’t forget you can find quick fixes for many of your frustrating tech problems at Digi Helpdesk.

Got a problem you can’t find the answer to? Get in touch with one of our team who will be happy to help.

PRESS RELEASE

Sky is launching a brand new subscription service, Sky Go Extra, which lets customers download the latest blockbuster films from Sky Movies and great content from channels such as Sky 1 and Sky Atlantic to watch when and where they want, without the need for a WiFi or 3G/4G connection. The service also lets Sky Go Extra customers register for Sky Go on up to four, rather than two, internet-connected devices.

Launching today and available to all Sky TV customers for just £5 per month, the new service delivers even more flexibility to Sky customers by letting them download movies and TV shows depending on their Sky TV subscription to their smartphone, tablet, laptop or MacBook via WiFi to watch offline later. So whether in a car, on a flight or on the train or Tube, Sky customers will be able to enjoy a wide range of content anywhere, not just where they can find a reliable WiFi or high-speed mobile connection.

The launch of the new service builds on the success of Sky Go, which offers Sky customers access to live and on demand programmes and films from up to 43 channels on a wide range of internet-connected devices including laptops, smartphones, tablets and games consoles. Sky Go now attracts more than 3 million unique users each quarter.

In addition to being able to download content, Sky Go Extra customers are also able to register for Sky Go on up to four, rather than two, internet-connected devices, giving Sky households even more flexibility over when and where they enjoy the service.

Sky Go Extra is the first mobile TV subscription service in the UK and Ireland to offer Hollywood movies to download and watch offline. With a choice of hundreds of titles exclusive to Sky Movies available to download at any one time, Sky Go Extra customers who subscribe to the Sky Movies pack will be able to download blockbuster releases around six months after they have ended their run in cinemas. Once downloaded, customers can store the films on their portable devices for up to 30 days.

Blockbusters such as Avengers Assemble, Sherlock Holmes: Game of Shadows and Pirates In An Adventure with Scientists will all be available for download through the service, alongside the entire James Bond film catalogue, containing all twenty-two official Bond films. All titles are available exclusively to Sky Movies subscribers and will not be available on any other online movies subscription service for a least a year after they first appear on Sky Movies.

Sky Go Extra customers will also be able to download the latest shows from channels including Sky Atlantic, Sky 1, Sky Living and Sky Arts, as well as partner channels such as Nickelodeon and Disney. This includes the best of the US, including Girls and The Following (Sky Atlantic), as well as Sky's own home-grown hits such as Stella, An Idiot Abroad and Trollied (Sky 1). Customers with a 64 GB iPad will be able to store in excess of 400 half-hour shows and more than 80 movies.

Stephen van Rooyen, Managing Director of Sales & Marketing at Sky, comments: 'Building on the ever-growing popularity of Sky Go, Sky Go Extra lets Sky customers download great movies and TV shows to take with them to watch offline whenever and wherever suits them, as well as access to Sky Go on up to four internet-connected devices. Together with our comprehensive On Demand service and our range of award-winning apps, we continue to deliver helpful and innovative ways for Sky customers to enjoy even more flexibility over when, where and how they enjoy Sky.'
During 2012, millions of Sky customers have used Sky Go to watch movies on demand, with Bad Teacher, Transformers: Dark of the Moon and Captain America: The First Avenger the three most popular movies on Sky Go last year. Entertainment series on demand have also proven popular on Sky Go, with more than 2.5 million views of the second series of An Idiot Abroad and 1.1 million views of the latest season of Game of Thrones.

Sky Go Extra is the latest in a series of recent developments from Sky that help customers take full control of their TV viewing. This includes Sky's comprehensive TV On Demand service through the Sky+HD box, which now delivers hundreds of hours of catch-up TV from the BBC, ITV, Channel 5 and Sky channels alongside on demand access to shows from a number of other leading channels including UKTV, MTV and Discovery. Sky also offers its customers a wide range of award-winning apps at no extra cost, including the popular Sky+ app, which can even be used as a remote control for the Sky+HD box.

To sign up to Sky Go Extra, all customers need to do is visit sky.com/shop/offers/sky-go-extra. Once they've done this, the next time they enter the Sky Go app they will be able to download programmes and register two more devices. To provide even more flexibility, Sky Go customers can cancel the service at any time, subject to giving 31 days' notice. Sky Go customers will also be able to sign up for a two month free trial of Sky Go Extra until the end of March.

For more details, please see our blog on Sky Views.

How To Activate Sky Go Extra On Xbox One

Sky Movies content can be watched for up to 30 days and once viewing commences is available for 48 hours. Most other Sky content can be watched for up to 7 days and once viewing commences is available for 48 hours. Sky Go Extra customers will be able to register up to four internet-connected devices for Sky Go, viewing content via WiFi or 3G/4G on a maximum of two at any one time.

About Sky Go

Sky Go brings together online and mobile TV in a simple service for Sky TV customers at no extra cost. Available on PC, Mac, iPad, iPhone, iPod touch, selected Android smartphones and Xbox 360, Sky Go allows Sky customers to watch content in line with their subscription while on the move in the UK and Ireland through a 3G or WiFi connection. Each Sky home is entitled to register up to two devices, through which they can enjoy access to live channels and selected on-demand content.
On computers customers can access up to 43 live TV channels, including all six Sky Sports channels, Sky Movies, Sky News, Sky 1, Sky Atlantic, Sky Arts, MTV, Disney, G.O.LD, Nickelodeon, NatGeo, History, Eden, Eurosport and ESPN, supported by an extensive library of on-demand content. Sky Go is also available to non-Sky TV customers, with monthly subscriptions priced from £15-£40.

Compatible iOs mobile devices: iPhone 3GS and above, iPad 1 & 2 and iPod touch 4th generation, and is compatible on a total of 26 Android handsets, including OS versions 2.2, 2.3 and 4.0.

About Sky

Sky is the UK and Ireland's leading home entertainment and communications company. Around 40% of all homes have a direct relationship with Sky through its range of TV, broadband and home telephony services.

Sky is the UK's biggest investor in television content, investing more than £2.3 billion a year in channels such as Sky 1, Sky Atlantic, Sky Living, Sky Arts, Sky Sports, Sky Movies and Sky News. Around two-thirds of Sky's content spend is invested in the UK and Sky is the fastest-growing source of investment in original British programmes. More than 30 million people watch Sky content each week.

Alongside its commitment to offering customers a greater choice of high-quality content, Sky is a leading innovator. Customers enjoy total control and flexibility over their favourite TV through Sky+, watch TV on the move through Sky Go, and enjoy the best quality TV experience at home through High Definition and 3D.

Sky distributes its content broadly over several platforms, including satellite, cable, IPTV, mobile and WiFi. NOW TV, Sky's second consumer brand, builds on the company's leadership in internet TV. Sky is also the UK's fastest-growing home communications company and favourite ‘triple-play' provider of TV, broadband and home phone.

Sky believes in making a wider contribution to the communities in which it operates by taking positive action on the environment, supporting grassroots sports and increasing access to, and participation in, the arts. Sky employs 23,000 people, has annual revenues of £6.8 billion and is estimated to support a £5.4 billion contribution to UK GDP. Sky is listed on the London Stock Exchange (BSY). www.sky.com/corporate.